Certificate Course in Airport Management

The Course Curriculum of DoyensFly Certificate Course in Airport Management, designed by industry experts, strives to train students in handling passengers and other allied services at airports. The course program is designed to provide practical training to candidates to make them adept at providing world class service to passenger as well as for seamless functioning of the airports.

The Course Curriculum comprises of the following modules:

Module 1 – Soft Skills

Module 2 – Load and Trim

Module 3 – Cargo and DGR

Module 4 – Aviation Operations

Module 5 – Flight Scheduling

Module 6 – Principles of Aviation

Module 7 – Personnel Management

Module 8 – Airport Ramp Management

Module 9 – Resource Management at Airports

Module 10 – Customer Service for Global Clientele

• Get 100% job placement assistance
• Be job ready with mock interview sessions
• Quickly complete the course using fast-track option
• Gain job-skills for careers in Indian & International Airlines
• Understand the principles of aviation, passenger handling & airport management
• Improve your presentation & communication skills, and learn various makeup techniques & hairstyles

Guest Service Staff
As guest service personnel your jobs include issuing boarding passes, taking reservations, verifying passenger identification and helping travellers to check-in.

Guest Service Supervisor
As an airport visitor service supervisor you will supervise the responsibility of customer service agents, reply to passenger concerns and guide new employees in the ground services.

Passenger Service Staff
Passenger service managers are responsible for the administrative and patrons service of travellers. Your duty consists of handling the baggage, assisting passengers with special needs, answering customer inquiries, ticketing and other patron service-related works.

Cargo Handling Staff
As an associate of the cargo handling team, you will be responsible for secure and timely movement of all cargo. You may manage and coordinate the loading, unloading and enactment of aircraft cargo or luggage.

• Pleasing Personality
• Basic Knowledge of English